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Our Pledge

At the Christmas Sleigh, our goal is 100% customer satisfaction. We will always sell the highest quality merchandise. We will always stand behind our products. If you have specific requests for products that you cannot find on our website, please contact us for assistance. And, as always, we thank you for shopping at The Christmas Sleigh!

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Terms & Conditions

License and Site Access
The materials on this Site belong to The Christmas Sleigh, Inc. The Christmas Sleigh, Inc. grants you a limited license to access and make personal use of this web site (Site) and does not give license to download (other than book marking) or to modify this Site, or any portion thereof, except with express written consent of The Christmas Sleigh. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or any of its contents herein; any collection and use of any product listings, descriptions or prices; any downloading or copying of account information or any other material within this site for the commercial or personal benefit of another merchant; or any use of data gathering and/or extraction tools. 

USE OF MATERIALS ON THIS SITE
This site may not be in whole or in part reproduced, duplicated, copies, sold, resold, visited or otherwise used for any commercial purpose without written consent of The Christmas Sleigh, Inc. You may not frame or use framing techniques to enclose our Logo or other proprietary information, inclusively, without the express written permission of The Christmas Sleigh, Inc. You may not use any hidden text utilizing the Sites name or Logo without the express written consent of The Christmas Sleigh. Any unauthorized use immediately terminates the permission granted by The Christmas Sleigh. You are granted a limited, revocable and nonexclusive right to create a hyberlink to the home page of the Site as long as the link does not portray the Site or their products or services in a false or misleading or offensive manner. You may not use the Site logo or other proprietary graphic or trademark as part of the link without express written permission of The Christmas Sleigh.

ORDER ACCEPTANCE
Our receipt of your electronic order or your receipt of our electronic Order Confirmation does not signify our acceptance of your order. We reserve the right to accept or reject your order at any time after receipt of your order. If an item is not in stock, we will keep it as a backorder on our system and ship when the item becomes available. Because they are handcrafted, some items may become Sold out during the season and often cannot be back ordered. We ship complete orders only.

ONLINE SECURITY
The Christmas Sleigh, Inc. uses a secure server and is concerned about safeguarding your personal information. We use data encryption technology to protect against loss, misuse or alteration of your user information during transmission. Secure Socket Layers (SSLs) encrypt the information sent between your computer and our database. Additionally, we use Internet fraud screening to protect credit card transactions. When transmitting personal information, check your Web Browser’s status bar, found at the bottom of the window) for the closed padlock icon. This icon appears in the latest versions of Internet Explorer and Netscape Navigator to advise you that you are viewing a secure web page. All browsers display an s after the http (http://...) in the Web Site Address to indicate that you are in a secure environment. We also protect your purchase by preventing the shipment of merchandise to a fraudulent address. All billing addresses are verified electronically and all alternate shipping addresses are verified manually. Any customer shipping to an address that differs from the billing address must put this alternate address on file with his or her credit card company. We then call the credit card issuer to verify that the customer has indeed put this information on file. 

COOKIES
We use a Cookie on this site to keep track of the items you put in your cart. A cookie is a tiny text file that is stored on your computer, and contains no personal information about you - it is merely a way to link your browser with the set of items you place in your shopping basket. Without this cookie, you would have to repeatedly re-enter the items you wish to purchase. Please set your browser to accept cookies to full experience The Christmas Sleigh Online Store's convenience. If your browser is set to block cookies, you may find the need to repeatedly re-enter the items into your shopping cart. 

PRIVACY
We offer you the option of setting up an account with The Christmas Sleigh Online Store for your convenience. You can easily make purchases without setting up an account. By opening an account you are submitting personal information (such as your name, address, email address, or telephone number(s), you agree that we may keep a record of it. For example, we may keep a record of your name and email address in order to keep track of the username and password we assigned to you. We also may use your personal information to help us in our business. We will not give your personal information to any third party. We will not sell, exchange or publish your personal information without your permission. 

CHILDREN'S PRIVACY
We care about protecting the online privacy of children. We will not intentionally collect any personal information such as a child’s name or email address) from children under the age of l3. If you think that we have collected personal information from a child under the age of 13, please email us at info@thechristmassleigh.com or send us a letter addressed by first class postage prepaid to the following address: 
The Christmas Sleigh, Inc. 
www.Thechristmassleigh.com On-line Shop 
5 A East Washington Street Middleburg, VA. 20118 USA 

PRODUCT INFORMATION
Handcrafted items may and usually do vary from the photo as shown on your screen – in color, size and detail content. Please also consider that item images may vary depending on your computer. 

DISCLAIMERS AND LIMITATION OF LIABILITY 
When using this Site, information will be sent over communication channels that we do not control. As a result, we assume no liability for, or relating to, the delay, failure, interruption or corruption of any information sent as part of your use of this Site. You use this Site at your own risk. This Site and the materials are provided on an as is basis. The Christmas Sleigh, to the fullest extent of the law, disclaims all warranties, either expressed or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties rights, and fitness for a particular purpose. You agree that neither The Christmas Sleigh nor any persons associated with The Christmas Sleigh shall be liable for any damage resulting from your use or inability to use this site or the materials on this site. This protection covers claims based on warranty, contract, tort and any other legal theory. This protection covers The Christmas Sleigh, its officers, directors, employees, agents and all providers mentioned on this site. This protection covers all losses including, without limitation, direct or indirect, special, incidental, consequential and punitive damages, personally injury/wrongful death, lost profits or damages resulting from lost data or business interruption. The total liability of The Christmas Sleigh, its officers, directors, employees, agents and providers, if anyone for losses or damages shall be limited to the amount of your actual damages, not to exceed U.S. 100.00 the limit of liability may not be effective in some states. In no event shall The Christmas Sleigh, its officers, directors, employees, agent or providers be liable to you for any losses or damages other that the amount described above. All other damages, direct or indirect, special, incidental, consequential or punitive resulting from any use of the site or materials are excluded even if The Christmas Sleigh, its officers, directors, employees, agents or providers have been advised of the possibility of such damages. \ Jurisdiction and Venue By Using this Site, you agree that the only proper jurisdiction and venue for any dispute with The Christmas Sleigh, Inc. , or in any was relating to your use of this Site, is in the courts of Fauquier County, Virginia. You further agree and consent to the exercise of personal jurisdiction in these courts in connection with any dispute involving The Christmas Sleigh or its affiliates, employees, directors, agents and providers. These Terms of Serve are governed by the laws of Virginia. Other Rules About This Site Except such written in any other disclaimers, policies, terms of use, or other notices on this Site, these Terms of Service are the complete agreement between you and The Christmas Sleigh, Inc. with respect to your use of this Site. You may be subject to additional Terms of Service that may apply when you access particular service or materials on certain areas in this Site or by following a link from this Site. The Christmas Sleigh may modify or discontinue this Sit e, with or without notice to you. You agree that The Christmas Sleigh will not be liable to you or any third partys a result of such modification or discontinuation. The Sections called Disclaimers and Limitation of Liability: Jurisdiction and Venue and Other Rules about This Site will survive termination of these Terms of Services. If any provision of these Terms of Service is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Service, which shall remain in full force and effect. No waiver of any of these Terms of Service shall be deemed a further or continuing waiver of such terms or condition of any other term or condition. If you have any questions or comments about these Terms of Service, feel free to email us at info@thechristmassleigh.com 

NOTICES
The Christmas Sleigh may deliver notice to you via electronic mail, a general notice on this site, or by written communication delivered by First Class US Mail to your address on record with The Christmas Sleigh. You may deliver notice to The Christmas Sleigh by letter addressed by First Class Postage to the following address The Christmas Sleigh Post Office Box 181 Middleburg, Virginia 20118

 

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