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Welcome to The Christmas Sleigh where you will find the finest in traditional
and old world European Christmas decorations, hand made holiday ornaments,
limited edition pieces, mouth blown ornaments and so much more. Our goal
is to provide unsurpassed customer service along with our unsurpassed quality
of goods. Customer feedback is very important to us.
You may reach us in the following ways:
- By U.S. Mail The Christmas Sleigh Post Office Box 181 Middleburg, VA 20118
- Or by Electronic Mail (Preferred) info@thechristmassleigh.com
- By Telephone 540.687.3665
- By Fax 540.687.3435
HOW TO SHOP At TheChristmasSleigh.com
Just click on "add to basket" to place an item in your shopping cart. This does
not commit you to purchasing the item. Once you have placed an item in your basket,
you may either proceed to check out or you may continue shopping.
You may remove anything in your basket at any time by clicking on "Remove" which
is found next to the item in your basket. You may view the contents of
your basket at any time by clicking on "Basket Contents."
Should you have any difficulty in ordering,
please email us at info@thechristmsasleigh.com and we will be happy to
assist you in placing your order.
SALES TAX
Virginia residents add 5% sales tax.
BILLING
Once we receive your order, we verify that the item is still available; as an
example, there is always a chance that an item you ordered was ordered
at the same time by another customer. If the item is not available, we will email you to
let you know. Your purchase will appear on your credit card statement
from "The Christmas Sleigh" and will be charged upon shipment.
RETURNS
The Christmas Sleigh offers a 10 day return period from date of receipt or 14 day return period
from date of our shipment to you for all items in their original condition
and in their original packaging. Shipping costs are not refundable. There
is a 20% restocking fee on all returns. Merchandise purchased before December 25,
2006 cannot be returned after that date for a refund, credit or exchange.
Please contact us to request RA # for your return. Be sure to write the RA# on the outside
of your box. RETURNS WITHOUT RA # ON THE OUTSIDE OF THE BOX WILL NOT BE
ACCEPTED.
We strongly advise using an INSURED CARRIER WITH TRACKING SERVICES as we are
not responsible for packages that do not arrive, or packages that arrive
damaged in any way. All returns must take place within 10 days of your receipt
of items or 14 days from date of our shipment.
RETURNS MAY BE SHIPPED TO:
The Christmas Sleigh, Inc.
ATTN: RETURNS
5A East Washington Street
Middleburg, VA 20118
We can only credit the card used for original purchase. We will also be
happy to issue a store credit if you prefer. Exchanges for other merchandise are
treated as new orders. Simply order the new item online and we will process
the new order and ship it forthwith. Your account will be charged for the new merchandise
and credited once we receive your return.
Thank you for shopping at The Christmas
Sleigh!
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